A3 Problem Solving – Learning to Apply Structure to Problem Solving


A3 Problem Solving is a structured methodology that drives the Plan-Do-Check-Act process and facilitates a deeper understanding of the problem. It is as much about an effective problem-solving tool as it is about developing good problem solvers. The A3 approach begins with problem identification leading through to resolution, implementation, follow-up, and sustainability.

Participants will engage problem solving in a collaborative and in-depth way. In addition to the A3 approach they will receive an outline of Lean concepts and how to be a leader of change.


start date


Registration & Cost


CME Members – $275 | Non-CME Members – $375


Costs may vary by province and may be eligible for government funding. Select your preferred location to view the prices for CME members and non-members.


In light of the Covid-19 pandemic, CME has adjusted our cancellation policies to allow members the greatest flexibility to put health and safety first while benefiting from the world-class training CME provides. Cancellations received in writing 10 days prior to the first day of the course will be reimbursed 100 per cent of the purchase price. Cancellations received fewer than 10 business days are eligible for a 50 per cent reimbursement. Participants who are not able to attend an in-person session due to illness or self-isolation will be offered the opportunity to participate virtually where possible, or to send a delegate in their stead (for single-day sessions or where missed day occurs on day one of a multi-day course).

Where neither is an option, CME will apply a credit or allow the participant to re-enroll at a later session start date to continue their learning at no additional cost.

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Participants: one day in session


After completing this session, participants will have the:


  • Ability to use A3 methodology within a 9-step problem solving approach
  • Skill to perform all stages of a 9-step A3 problem solving approach to permanently resolve problems
  • Ability to assess when to use the A3 approach
  • Ability to use A3 as a storyboard for a reporting progress and results


Managers, supervisors, change leaders and those involved in continuous improvement


Director of Business Development, CME


John has spent many years leading organizations through cultural and process transformation. From small to large manufacturing enterprises to government and service sector industry. His successes have been the result of working with great people and teams, and always challenging status quo. John has a passion for Lean and building learning and problem solving organizations.