Having an understanding of the principles of effective problem solving is a requirement of all employees within any organization committed to operational excellence. The Facilitated Remote Learning (FRL)Problem Solving Certification workshop adopts a ‘interactive’ learning approach, provided through a mix of lecture, case examples.

Learning Outcomes

  • Understand the components of a Problem Statement
  • Understand Fishbone, 5 Whys and ways to use data to understand a process
  • Understand the concept process variation


Who Should Participate

All areas and levels within the organization from front-line employees to executives.


Brittany Scarrow is the Lean Facilitator for Saskatchewan. She found her passion for Lean Manufacturing in the Food Industry where she worked as a Food Scientist (or product developer). She truly started to understand the value of Lean when ramping up new products on existing lines or transferring products onto a new line. For the last six years she has worked as Continuous Improvement professional and look forward to continuing her Lean journey with CME’s members.



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