FUNDING FOR MANUFACTURERS

The Federal government has recently released two funding programs you may be eligible for, and help manage energy costs and reduce green house gas emissions.

ENERGY SAVINGS REBATE PROGRAM

Environment and Climate Change Canada (ECCC) recently announced the Energy Savings Rebate (ESR) program, which provides funding to eligible retailers to support point of sale rebates for energy efficiency products in Ontario.

The ESR program is funded from a portion of Ontario’s allocation through the Low Carbon Economy Leadership Fund.

Note that small- and medium-sized manufacturers can benefit from the Energy Savings Rebate program. For retailers with locations in one to four municipalities, the application period is open until March 31, 2020 or until funding is exhausted.

For more information about the ESR program, including specific eligibility criteria, please visit our website

Read the announcement

CLIMATE ACTION INCENTIVE TOOLKIT

Environment and Climate Change Canada (ECCC) has made available the Climate Action Incentive Fund (CAIF) Supporter Toolkit for Ontario manufacturers. The Toolkit is comprised of various outreach materials to assist members in applying for funding within the program.

As a refresher, the Climate Action Incentive Fund (CAIF) is a new Environment and Climate Change Canada program, delivering up to $218 million in its first year (2019-2020), funded from the proceeds of the federal carbon pollution pricing system.

Eligible small-medium manufacturers would benefit from funding for projects to decrease energy usage, save money, and reduce carbon pollution.

For more information about the program, please contact Alex Greco.

HOW MANUFACTURING IS TRANSFORMING IN THE DIGITAL AGE?

By Dave Borrelli, Area Vice President, Salesforce Canada       

It’s clear that technology will play a pivotal role in Canada’s economic prosperity. According to a study by the Information and Communication Technology Council (ICTC), billions of dollars and hundreds of thousands of jobs could be added to the Canadian economy as a result of greater adoption of technology.

With technology’s rapid evolution, we’ve seen a profound impact on customer expectations. Attracting, influencing and retaining customers is increasingly trickier, meaning that it is vital that manufacturers embrace new technologies not just to ensure the lifespan of their business, but also to continue to grow. Otherwise, manufacturers risk losing customers to competitors with better end-to-end service.

CANADA'S MANUFACTURING TECHNOLOGY LANDSCAPE

Canada currently ranks as the world’s tenth largest manufacturer. However, maintaining or improving that position will largely depend on whether the industry seizes the opportunities provided by new technologies to transform processes, reduce costs, build better ecosystems, spur innovation, and attract highly skilled workers.

Manufacturing accounts for approximately 10% of Canada’s total GDP, and 68% of all of Canada’s merchandise exports. What’s more, this adds up to 1.7 million quality, full-time, well-paying jobs across the country, representing a huge focus and paramount potential for Canada’s economic future. The Canadian Government has noted this potential, announcing a variety of investments to ensure Canada continues to grow today and well into the future.

Despite this growing opportunity, according to recently released Salesforce research, 55% of Canada’s manufacturers have not yet invested in advanced manufacturing technologies and one in five does not intend to do so in the next five years.

MANUFACTURING BEST PRACTICE: CONNECTED SYSTEMS

Although research shows that manufacturers may not be rapidly embracing technology, we can expect customer expectations to serve as an adoption impetus. In fact, 95% of survey respondents indicated that customer expectations would influence their decisions on digital transformation.

However, manufacturers face additional challenges as traditionally, they do not sell their products directly. In fact, many cite not having contact with customers – meaning a lack of insight into their data, behaviours, insights, purchasing behaviour, and more – as a challenge to providing an exceptional customer experience. What’s more, even when manufacturers sell directly, that data can be held in internal silos, isolated in databases, making it nearly impossible to extract that data and learn how to best service customers.

The evolving technology landscape presents unprecedented opportunities for manufacturers to learn about their end customers, helping to nurture them into lifelong loyal buyers. A great example is storage manufacturer, Montel, a Canadian B2B company that is delivering the right customer experience. Its leadership team knows that turning a lead into an order requires a sales rep to follow up between eight and 12 times. To do this, they use CRM and set follow up alerts, while managing the customer journey in a premium and efficient manner, to sale and beyond.

Adopting digital transformation solutions and technologies to respond to marketplace challenges from competitors, customers and employees must happen quickly in order to continue to compete in today’s landscape. In turn, you will benefit from delivering the smarter services customers are demanding today through an end-to-end, data-driven approach across product development, channel partner distribution, customer service and more.

 

CONSULTATIONS

FINANCE CANADA CONSULTATION TO IMPROVE THE TAX SYSTEM

Environment and Climate Change Canada (ECCC) recently announced the Energy Savings Rebate (ESR) program, which provides funding to eligible retailers to support point of sale rebates for energy efficiency products in Ontario.

The ESR program is funded from a portion of Ontario’s allocation through the Low Carbon Economy Leadership Fund.

Note that small- and medium-sized manufacturers can benefit from the Energy Savings Rebate program. For retailers with locations in one to four municipalities, the application period is open until March 31, 2020 or until funding is exhausted.

For more information about the ESR program, including specific eligibility criteria, please visit our website

Read the announcement

ONTARIO ENERGY BOARD DER CONNECTIONS REVIEW INITIATIVE

The Ontario Energy Board (OEB) is comencing an initiative to review its requirements in regard to the connection of distributed energy resources (DERs) by electricity distributors, and specifically to support “a process of developing additional regulatory requirements where appropriate to standardize the connection process while ensuring reliability on the distribution system and fairness to customers in terms of cost sharing.”

For some time, the provincial government, OEB and Independent Electricity System Operator (IESO) have been discussing ways in which DERs will cause change to reliability, resilience, consumer choice and cost effectiveness in the system. A range of barriers have been identified, including definition-related matters as well as various regulatory requirements for DERs in which questions on alignment with overarching policies and imperatives have arisen.

This process will focus the OEB’s work on addressing the following “high level set of issues which may be posing barriers to DER adoption”:

  • The need for standardization and clarity of definitions, terminology and regulatory rules in respect to DERs;
  • The need for clear rules regarding cost responsibility for connection of DERs to ensure fairness to DER customers and all other customers of the distributor;
  • More detailed and comprehensive timelines for the connection process to ensure the timelines are well understood; and,
  • Appropriate standardization of connection technical requirements.

The outcome of this work will be to address “connection process timelines, connection cost responsibility matters and technical connection requirements both for the distribution system and any requirements of transmitters for connection DERs.”

The consultation document can be found here.

CME is seeking feedback on the following questions as part of this consultation:

  1. Are the objectives for the DER Connections Review initiative clear?
  2. Have staff identified the right topics for the DER Connections Review and do you have any specific concerns that you would like to identify?
  3. Are there any proposed solutions that you wish to identify at this point?
  4. What is the best approach for development of solutions to the issues identified?

Please provide input to this consultation to Alex Greco either by phone (647-455-2197) or e-mail (alex.greco@cme-mec.ca) by Friday, September 13th, 2019.