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Director, Diversity, Equity and Inclusion,
& of the Women in Manufacturing (WIM) Program
CME is Canada’s largest and most influential industry and trade association. Since 1871, its mandate has been to enhance the competitiveness and growth of Canada’s manufacturing sector, and help Canadian companies win business in markets around the world. The association champions the importance of manufacturing and exporting for Canadians and the Canadian economy by advocating on behalf of its members, drawing public attention to the achievements of Canadian companies, commenting on industrial and economic issues in the media, and setting forth an ambitious vision for the future of manufacturing and international business.
CME is looking for a dynamic, enthusiastic, and entrepreneurial leader to develop and expand our Women in Manufacturing (WIM) initiative and head the strategic planning and creation of member services around diversity, equity & inclusion. Over the past several years, CME has embarked on a journey to increase the number of women in manufacturing by 100,000 by 2023. To accomplish this we have secured program funding and have created a diversity and inclusion road map for manufacturers, launched a “We Can Do It” campaign to encourage action by Canadian manufacturers, and have begun an “open doors” program to expose young women to career opportunities in the manufacturing sector. As we are in the process of renewing government funding, we are seeking an experienced leader to work with the existing framework and create new services for members to support the growth of their DE&I efforts within their own organizations.
- Lead and grow CME’s Women in Manufacturing initiative, including securing a program extension and funding with the federal government, executing on the program deliverables and managing any related staff and budgets associated with the program and related services;
- Collaborate with CME divisions across the organization to coordinate WIM activities and grow the program nationally;
- Identify, initiate and close on partnership, sponsorship and/or membership opportunities for CME related to the WIM initiative;
- Create, lead, and manage CME’s Diversity, Equity and Inclusion Member Services program. This includes developing a DE&I strategy and roadmap that CME members can implement in their own organizations and that support their DE&I objectives internally;
- Identify and engage with CME member prospects to raise awareness and increase participation in CME DE&I programs and service offerings;
- Be CME’s subject matter expert on DE&I by providing expertise and best practice advice and guidance for the association to leverage in support of its own internal DE&I strategies;
- Support CME in respectfully and thoughtfully promoting a culture of inclusion, diversity and equity across our organization;
- Consult, advise, coach and collaborate with CME’s leaders and workforce regarding inclusion, diversity and equity opportunities and initiatives;
- Develop content for presentations, webpages, annual reporting requirements and other communication materials or initiatives as required;
- Build collaborative and lasting relationships with CME’s internal and external partners and stakeholders to support our inclusive, diverse and equitable workplace.
- Other duties as assigned.
QUALIFICATIONS, PROFESSIONAL EXPERIENCE AND CREDENTIALS
- Bachelor’s degree in a relevant field (e.g. Human Resources, Business Administration, Social Sciences) or equivalent combination of education and experience.
- 3-5 years of relevant work experience required with a focus on providing organizational support in planning, developing and implementing programs specific to inclusion, diversity, learning and personal wellness.
- In-depth knowledge of Inclusion, Diversity and Equity frameworks, principles, strategies, processes and plans that achieved commitment, proactive efforts and positive outcomes for organizational change and growth toward addressing the workforce gaps.
- Completion of formal diversity, equity and inclusion training is required.
- Experience with change management principles and practices would be an asset.
- Excellent interpersonal skills, ability, and passion for connecting and developing rapport with a variety of stakeholders and influence others across diverse demographics and perspectives.
- Patience, understanding and the ability to engage non-judgmentally with a variety of stakeholders and build trust.
- Strong verbal and written communication, presentation and business writing skills, strong executive presence with great attention to details.
- Experience working in a not-for-profit program management role with direct responsibility for sourcing and acquiring new program offerings;
- Ability to work independently with a results oriented mindset and ability to execute on multiple concurrent deliverables with sense of urgency.
- Knowledge of, and previous experience dealing with, industry associations and the non-profit industry preferred;
- Ability to build rapport and work with inter-departmental teams and external stakeholders;
- Experience working with manufacturers and a variety of stakeholders considered an asset;
- Proficiency in the use of Microsoft Office tools and social media platforms.
- French communications ability (writing, reading, and speaking) considered an asset.
IT Support Specialist
About Canadian Manufacturers & Exporters
Canadian Manufacturers & Exporters (CME) is the country’s largest industry and trade association, and the voice of manufacturing and global business in Canada. With offices in every province coast-to-coast – with the exception of PEI – and international representatives, CME works to promote the global competitiveness of Canadian manufacturers and the success of Canada’s goods and services exporters in markets around the world. Our core focuses are advocacy, intelligence, business opportunities, best practices, and networking.
This role will be responsible for IT HelpDesk activities with co-ordination within IT and outside technical team. This role will be working in IT’s day to day operation and providing IT services and support to CME users across the country. Responding to real-time enquiries and providing solutions for software and hardware issues and general disruptions to IT systems or services. This position will also be responsible for providing the IT department with general administrative support, monitoring and maintenance of systems, as well as installing system upgrades.
- Support the day-to-day operations of the IT Support Services and IT Support System Management. Troubleshoot, and resolve user requests and communicate effectively with stakeholders. Monitor response times and user satisfaction levels to ensure excellent levels of customer support.
- Setup and improve internal practices for managing queries, troubleshooting and incident resolution;
- Keep users informed by effectively communicating potential issues or system/process changes and providing solutions. Maintain open communication and positive working relationship with staff.
- Preparation of New Devices for CME Users. Perform regular maintenance on hardware and software components.
- Maintain security and functionality of devices/applications/data by using different monitoring/security tools.
- Support inventory management process of IT Device/Applications/Licenses;
- Regular maintain Anti-SPAM system. Support/Update/Comply with CASL (Canada’s Antispam Legislation);
- Consult with vendors, perform research, and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.
- Contribute to CME technical documentation and participate in policy, procedure, and standards development.
- Perform other IT department related duties/projects as assigned.
Skills & Competencies
The successful candidate will need computer networking knowledge and multitasking ability. Technical skills and experience with network protocols, software and hardware used in the LAN/WAN for the organization will be imperative. Strong diagnostic and analytical skills are also key. The ability to get up to speed quickly with the applications/devices/OS, the problems they tend to have and how to fix them will be essential.
- Diploma/Degree in Information Technology program or Computer Science.
- Computer networking knowledge is must.
- Excellent verbal and written communication skills.
- Ability to present technical issues in a meaningful way to non-technical personnel.
- Broad grasp of computer technology with the ability to match to organizational business needs and strategic plans and the ability to attain knowledge of new industry directions and developments.
- Knowledge of Windows OS, Mac, Cloud (Citrix) computing, Microsoft Office applications.
- Knowledge of TCIP/IP, Anti-Spam, Active Directory and Microsoft Exchange Server is an asset.
Benefits at CME include:
- Competitive base salary commensurate with experience
- CME is proud to be certified as a Great Place to Work® after a thorough and
independent analysis conducted by Great Place to Work® Institute Canada. This
certification is based on direct feedback from employees.
CME IS GREAT PLACE TO WORK® CERTIFIED
CME is proud to be certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees. CME looks forward to working with staff on continuously improving its workplace culture and is committed to leading the manufacturing sector in fostering inclusion and diversity in the manufacturing sector with initiatives like Women and Manufacturing.
CME IS on the GREAT PLACE TO WORK® 2021 Best Workplaces™ for Women List
CME is proud to announce that our organization has been named on the 2021 list of Best Workplaces™ for Women. We received this honour after a thorough and independent analysis conducted by Great Place to Work®. The list is based on direct feedback from employees of the hundreds of organizations that were surveyed by Great Place to Work®. The data has a 90% confidence and a plus or minus 5% margin of error.